NYC Care Program in New York City

NYC Care is a healthcare access program that helps uninsured New Yorkers receive low-cost or no-cost medical care through the city’s public healthcare system. The program is designed for residents who do not qualify for or cannot afford traditional health insurance.

Through NYC Care, members can access a wide range of healthcare services at NYC Health + Hospitals facilities regardless of immigration status or ability to pay.

This guide explains how NYC Care works, who qualifies, how to enroll, and where to get help in New York City.

What Is NYC Care?

NYC Care is not health insurance. Instead, it is a healthcare access program that connects uninsured New Yorkers with affordable healthcare services through the NYC Health + Hospitals system.

The program helps residents establish a primary care provider and access ongoing medical care without the barriers often associated with being uninsured.

NYC Care focuses on preventive care, routine medical services, and long-term health management.

Who Qualifies for NYC Care?

Eligibility is based on residency and insurance status.

1. Residency Requirement

Applicants must:

  • Live in one of New York City’s five boroughs
  • Be able to provide proof of New York City residency

2. Insurance Requirement

Applicants must:

  • Be uninsured, OR
  • Not qualify for available health insurance programs

3. Immigration Status

NYC Care is available regardless of immigration status.

Residents do not need to be U.S. citizens to qualify.

4. Income Considerations

Program costs are based on household income.

Many members receive free or very low-cost services depending on their financial situation.

What Services Does NYC Care Provide?

NYC Care members may receive access to:

  • Primary care
  • Specialty care
  • Preventive screenings
  • Women’s health services
  • Mental health services
  • Substance use treatment services
  • Prescription assistance
  • Laboratory testing
  • Chronic disease management
  • Referrals to additional healthcare services

Members receive coordinated care through NYC Health + Hospitals facilities throughout the city.

How NYC Care Works

Once enrolled, members are connected to a primary care provider within the NYC Health + Hospitals network.

The process typically includes:

  1. Eligibility screening
  2. Enrollment appointment
  3. Assignment to a primary care provider
  4. Scheduling of medical appointments
  5. Ongoing access to healthcare services

Costs are determined using a sliding fee scale based on household income.

How to Apply for NYC Care

Step 1: Check Eligibility

Confirm that you:

  • Live in New York City
  • Do not have health insurance or cannot access affordable coverage

Step 2: Gather Required Documents

Applicants may need:

  • Proof of identity
  • Proof of New York City residency
  • Income documentation (if available)
  • Household information

Step 3: Schedule an Enrollment Appointment

Residents can contact NYC Care directly or visit a participating NYC Health + Hospitals facility.

Step 4: Complete Enrollment

Staff will review eligibility and help complete enrollment.

Step 5: Begin Receiving Care

Once enrolled, members can schedule appointments and access healthcare services through participating facilities.

Apply for NYC Care

Residents can enroll or learn more through official New York City resources:

Official New York City Resources

Important Things to Know About NYC Care

  • NYC Care is not health insurance
  • Immigration status does not affect eligibility
  • Services are provided through NYC Health + Hospitals facilities
  • Costs are based on income and ability to pay
  • Members are assigned a primary care provider
  • Preventive and ongoing healthcare services are available throughout the year

Frequently Asked Questions

1. Is NYC Care health insurance?

No. NYC Care is a healthcare access program, not an insurance plan.

2. Can undocumented immigrants enroll?

Yes. NYC Care is available regardless of immigration status.

3. How much does NYC Care cost?

Costs vary based on income. Many members qualify for free or low-cost services.

4. What hospitals and clinics can I use?

Members receive care through participating NYC Health + Hospitals facilities.

5. Can I use NYC Care if I qualify for Medicaid?

NYC Care is generally intended for people who do not qualify for other health insurance options. Enrollment staff can help determine the best coverage option.

Disclaimer

Program eligibility requirements, healthcare services, enrollment procedures, and costs may change over time. Readers should verify the latest information directly through NYC Care, NYC Health + Hospitals, and other official New York City healthcare resources.