East New York Shoppers Notice New BJ’s Carts at Gateway Mall

Shoppers at the BJ’s Wholesale Club location in East New York, at the Gateway Mall, are noticing an upgrade inside the store: new shopping carts.

The update first came to light after an East New York resident sent photos of the new carts directly to EastNewYork.com, pointing out that the store had quietly begun introducing replacements. While not all the carts have been swapped out, there are now enough new ones in circulation to make a visible and practical difference for customers moving through the warehouse.

The updated carts roll more smoothly, appear sturdier, and look cleaner than many of the older models that regular shoppers had grown accustomed to over the years. For longtime customers, cart condition has often been part of the shopping experience, especially during busy weekends when high foot traffic can strain store equipment.

BJ’s reported more than $20 billion in annual revenue in 2025, reflecting the scale of its nationwide warehouse club operations. As a membership-based retailer whose core business centers on shopping, the physical cart plays a critical role in how customers interact with products in-store. Every item selected, from groceries to bulk household supplies, is transported through the aisles in a shopping cart before checkout.

Retail experts frequently note that customer experience factors such as store layout, lighting, cleanliness, and equipment functionality can influence purchasing behavior. Smooth, reliable carts can make it easier for shoppers to navigate large warehouse spaces and transport heavier items comfortably. In high-volume locations like East New York, incremental operational upgrades can contribute to improved overall satisfaction.

The East New York BJ’s remains a major retail anchor for residents across the neighborhood and surrounding Brooklyn communities. While the company has not issued a formal public statement regarding the cart additions, the photos submitted by a local resident suggest the store is in the process of modernizing at least part of its fleet.

Have you noticed the new carts at BJ’s in East New York? EastNewYork.com welcomes community tips and photos about changes happening in the neighborhood. Send tips about anything happening in East New York, to [email protected].